WESTERN CAPE, SOUTH AFRICA

Cyrlland Yannick Nganga

NOC Manager & Senior Network Engineer — over a decade building, operating, and optimizing carrier-grade ISP networks across South Africa. CCNP ENCOR · MTCRE · IITPSA Board Member · ISOC-ZA Member.

Cyrlland Yannick Nganga
FLEXOPTIX · iWeek
BGP OSPF Routing GPON Wireless Backhaul Network Automation
ncyrlland@gmail.com 078 630 2025 linkedin.com/in/cyrllandyannick-nganga
noc@access-network — status
10+ yrs
ISP / Telecom
24h
Max Incident SLA
2
Core Protocols · BGP / OSPF
Nationwide
Access Network, SA
01

Summary

Results-driven Network Operations Centre (NOC) Manager and Senior Network Engineer with over a decade of experience in the telecommunications and ISP industry, specializing in network architecture, operations, optimization, and large-scale infrastructure deployments. Extensive experience designing, building, and maintaining carrier-grade networks — spanning access networks, GPON, wireless backhaul, routing, capacity planning, and network monitoring.

Holds internationally recognized certifications including CCNP and MTCRE, and is an active member of IITPSA and ISOC-ZA. Has implemented and managed core platforms including LibreNMS, The Dude, Observium, Akvorado, Smokeping, Nginx Reverse Proxy, DNS resolvers, NTP/RADIUS servers, and UniFi Controllers — improving visibility, reliability, and operational efficiency across the network.

Passionate about network automation: using Python and Ansible to build tools and workflows that reduce manual intervention, standardize deployments, and streamline provisioning at scale.

02

Experience

Network Operations Center Manager
Dec 2024 — Present
TooMuchWifi · City of Cape Town
Leads a NOC team responsible for proactively monitoring, troubleshooting, and optimizing network performance nationwide. Owns design, deployment, and expansion of the Access Network — capacity planning, GPON build-out, incident escalation, SOPs, KPIs, and quarterly OKRs — targeting a max 24-hour SLA on reported issues.
ZabbixUISPLibreNMS OSPF / BGP / STP / VXLANJiraConfluenceNautobot
Senior Network Engineer — Design & Optimization
Apr 2024 — Nov 2024
TooMuchWifi · City of Cape Town
Redesigned the core network around a resilient, redundant, and scalable architecture on lean budgets. Engineered high-throughput wireless backhauls between communities, accounting for rain fade, distance, and uptime under adverse weather.
FRR / OSPF / BGP / MSTPE-band (Nokia, Aviat, Siklu)Ubiquiti
Network Engineer
Jun 2022 — Apr 2024
VANILLA Networks · Cape Town
Delivered 100% uptime across wireless and fibre networks for a boutique ISP. Owned L2/L3 open-access fibre services, wireless deployment planning, VLANs, routing, VPNs, redundancy/failover, and firewall & DDoS mitigation.
LibreNMSThe DudeGrafanaOSPF / BGP / STPMTCRE
Technical Support Engineer
Jul 2020 — Jun 2022
Vanilla Internet · Cape Town
Advanced technical support for medical practices, hospitals, and premium home users during the shift to remote work. FTTX provisioning, WLAN design, VPN tunnel deployment, and VoIP/PBX support.
MikroTikUbiquitiYealink / SnomMTCNAFortinet NSE
IT Support Engineer (Outsourced)
Jun 2016 — Jul 2020
Discovery Limited · Cape Town Area
IT service desk and infrastructure support, including CCTV and access control system management, SLA-based ticketing, and coordination of IT infrastructure projects.
Assistant Team Lead
Feb 2016 — Jun 2016
CCI Technology Solutions
Data centre and patch room management, structured cabling (Cat5e/Cat6e), fibre optics, AVAYA telephony, and routing/switching helpdesk support.
IT Support Technician
Aug 2013 — Jan 2015
PC Guru · Western Cape Dept. of Education
Delivered remote and onsite IT services for school admin staff and learners — server management (Windows Server 2008/2013), WLAN/LAN administration, CCTV, and cabling.
03

Tools & Technology

Monitoring & NMS

LibreNMS, Zabbix, Observium, The Dude, UISP, Smokeping, Akvorado, Oxidized, Grafana

Routing & Protocols

BGP, OSPF, STP, VPC, VXLAN, FRR, MSTP

Automation

Python, Ansible — provisioning, standardized deployments, operational workflows

Core Services

Nginx Reverse Proxy, DNS resolvers, NTP servers, RADIUS servers, UniFi Controllers

Wireless & Backhaul

E-band (Nokia, Aviat, Siklu), Ubiquiti licensed & unlicensed spectrum, GPON

Ops & Documentation

Jira, Confluence, Nautobot, Opsgenie, JSM, Wiki

04

Certifications & Awards

CCNP ENCOR 350/305-410 — Cisco Certified Network ProfessionalCISCO
MikroTik Certified Routing Engineer (MTCRE)MTCRE
MikroTik Certified Network Associate (MTCNA)MTCNA
Fortinet Network Security Expert (NSE)NSE
Cisco IT SpecialistCISCO
Awarded Most Diligent Worker — 2019AWARD
05

Education

Cape Peninsula University of Technology
CCNP, Information Technology
2017 — 2019
Cisco Networking Academy
CCNP ENCOR 305-410, Information Technology
2020
Cisco Networking Academy
Enterprise Network Core and Technologies 350-401
2020
College of Cape Town
Higher Qualification, IT Cisco Networking
2012 — 2013